Senior Operations Insights Analyst

Summary

Join Guild as a Senior Operations Insights Analyst and leverage your analytical skills to uncover actionable insights from complex datasets. You will develop dashboards, analyze trends, and collaborate with cross-functional teams to enhance data quality and drive strategic decision-making. This role requires strong data analysis skills, expertise in dashboard development, and experience communicating complex information effectively. The ideal candidate is highly analytical, detail-oriented, and skilled at translating data into strategic insights. Guild offers a competitive compensation package, including a base salary of $110,000-$135,000 and stock options. The company is committed to equal pay and offers various benefits, including health care, retirement, paid time off, parental leave, and wellness programs.

Requirements

• Strong data analysis skills with experience integrating, transforming, and interpreting complex data sets to support strategic planning and operational improvements
• Ability to communicate complex ideas clearly and concisely to both technical and non-technical audiences through strong written, verbal, and visual storytelling
• Demonstrated expertise in dashboard development using tools such as Looker, Tableau, Power BI, or similar platforms
• Proven ability to analyze long-term trends and translate findings into actionable recommendations that drive measurable business outcomes
• Experience collaborating across departments to identify data inconsistencies, enhance data quality, and facilitate cross-functional alignment
• Ability to manage multiple projects with competing priorities while maintaining attention to detail and driving toward timely completion
• Demonstrated intellectual curiosity with a proactive approach to questioning assumptions, seeking clarity, and deeply understanding complex problems
• Experience owning projects end-to-end, from defining analytical scope to delivering strategic outcomes

Responsibilities

• Use tools like Looker, SQL, and DBT to integrate and analyze complex datasets to uncover meaningful trends and insights that inform strategy, improve efficiency, and support initiatives
• Deliver actionable recommendations to senior leadership through compelling dashboards, reports, and presentations
• Work with cross-functional data teams to resolve data inconsistencies, enhance data quality, and recommend schema or infrastructure improvements aligned with business needs
• Build strong relationships with internal stakeholders to understand their analytical needs, scope reporting requests, and enable self-service analytics where possible
• Provide clear, regular updates throughout project lifecycles
• Manage multiple high-impact projects, balancing competing priorities while driving process improvements in collaboration with cross-functional partners
• Create and maintain dashboards, toolkits, and best practice documentation to improve team efficiency and knowledge sharing

Benefits

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• Open vacation policy for employees to rest and recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• Education benefits and tuition assistance to help your future development and growth