Institutional And Vip Relationship Manager

Summary

Join Kraken's Institutional and VIP Relationship Management team as a fully remote Institutional and VIP Relationship Manager based in the UK! Your primary goal will be building and nurturing relationships with high-net-worth clients, driving business growth within the UK region, and collaborating with the sales operations team. This role offers a chance to develop client acquisition and retention skills in a rapidly expanding crypto company. Mentorship and professional development are provided, with clear career progression opportunities. The position is remote within the UK, and Kraken is committed to a diverse and inclusive workplace.

Requirements

• Experience managing a diverse portfolio of clients, ideally in the financial industry, with a proven track record in client retention
• Experience handling high-net-worth clients and engaging with business partners at all organizational levels
• Exposure to crypto trading systems, including advanced features like margin trading, OTC, and futures
• Passion for the cryptocurrency world and a commitment to learning about new industry trends
• Active involvement in or affiliation with the local crypto community
• Strong belief in Kraken's crypto, cypherpunk, and libertarian values as described in their Tentaclemendments document

Responsibilities

• Build strong relationships with new and existing clients to ensure continued growth
• Generate leads and expand your client portfolio by leveraging your network and participating in networking events
• Enhance Kraken’s reputation by proactively addressing client requests from various sources across different time zones
• Partner with the sales operations team to support clients with guidance and expertise on Kraken products and services
• Advocate for Kraken, promoting its full product suite and company values to new and existing clients

Preferred Qualifications

Hands-on experience with and understanding of Kraken products, particularly institutional offerings

Benefits

• Mentorship and training to ensure success
• Encouragement and support for continuous performance improvement and professional growth
• Clear career path with potential for advancement and increased earning potential within the first year
• Remote work within the United Kingdom