Instructional and Curriculum Designer

Summary

Join Sift as an experienced Instructional and Curriculum Designer to develop and implement engaging learning experiences for customers, partners, and internal teams. You will design and enhance technical training programs focusing on products, services, fraud prevention, and methodologies. Collaborate with subject matter experts and stakeholders to create interactive content maximizing product value and strengthening security. This contract position offers flexible hours, available either half-time or full-time. Design and develop engaging instructional materials, including e-learning modules, virtual training, videos, and assessments. Create structured learning paths and collaborate with SMEs to ensure accuracy and alignment with industry best practices.

Requirements

• Education: Bachelor's or Master’s degree in Instructional Design, Educational Technology, Learning & Development, or a related field
• Experience: 3-5+ years of instructional design and curriculum development experience, preferably in SaaS, cybersecurity, or fraud prevention industries
• Technical Proficiency: Experience with e-learning authoring tools (Absorb, Camtasia), LMS platforms, and multimedia design software
• Project Management: Ability to manage multiple projects and deadlines while maintaining high-quality outputs
• Strong Communication Skills: Excellent written and verbal communication skills for creating straightforward, concise, and engaging technical training content. Excellent collaboration skills and flexibility in approach
• Analytical & Problem-Solving Abilities: Ability to assess learner needs and develop innovative solutions to drive engagement and retention

Responsibilities

• Design & Develop engaging instructional materials, including e-learning modules, virtual training, videos, simulations, job aids, and assessments
• Curriculum Development: Create structured learning paths on technical content for partner communities that cater to different personas (customers, partners, and employees) and expertise levels
• Content Strategy: Collaborate with subject matter experts (SMEs) to ensure accuracy, relevance, and alignment with industry best practices in fraud prevention and cybersecurity
• Technology Integration: Leverage Learning Management Systems (LMS), authoring tools (Absorb), and interactive technologies to enhance learning experiences
• User-Centric Design: Apply instructional design models (ADDIE, SAM) and adult learning principles to develop high-impact training programs
• Evaluation & Continuous Improvement: Assess training effectiveness through metrics, feedback, and performance data to refine and optimize content
• Compliance & Certification: Assist in developing certification programs and compliance-based learning initiatives that align with industry regulations and standards
• Collaboration: Work cross-functionally with Product, Marketing, Customer Success teams to ensure training aligns with business objectives and customer needs

Preferred Qualifications

Knowledge of Fraud Prevention & Cybersecurity: A plus is familiarity with security principles, fraud detection methods

Benefits

The hours can be flexible