Instructional Designer

Summary

Join Turnitin as an Instructional Designer and create engaging onboarding education content for our customers. You will be part of a team dedicated to delivering valuable learning experiences. Design and develop self-paced educational offerings focusing on product functionality, best practices, and change management. Employ a scalable, iterative, rapid-development approach and strong instructional design principles. Design performance-based assessments aligned with learning objectives, ensuring all learning assets meet quality standards. Collaborate with internal teams and maintain in-depth knowledge of customer personas and use cases. Turnitin offers a remote-centric culture and a comprehensive benefits package prioritizing your well-being.

Requirements

• 2+ years experience designing, creating and delivering end-user product training
• 2+ years experience with course authoring tools (Articulate Storyline/360, Captivate) to create engaging training content
• 2+ years experience creating and publishing content in an LMS platform (Skilljar preferred)
• Employ solid instructional design principles and adult learning methodologies to create scalable, dynamic, performance focused learning solutions
• Results driven and ability to manage projects amidst ambiguity, competing priorities, and challenging deadlines

Responsibilities

• Design and develop self-paced, educational offerings that focus on product functionality, best practices, and change management to drive customer product adoption, self-sufficiency, renewal, and advocacy
• Employ a scalable, iterative, rapid-development approach and strong instructional design principles to build creative and innovative educational content
• Design performance-based, measurable assessments which directly align to learning objectives
• Ensure that all learning assets meet consistency, quality and design standards
• Execute end-to-end instructional design process with a sense of urgency and drive for excellence
• Employ strong project management and organizational skills to achieve design target timelines under conditions of multiple deadlines and changing priorities
• Actively collaborate with internal teams and continuously learn about product functionality, releases, work-flows and best practices to maintain and enhance education content
• Maintain in-depth knowledge of the various customer personas and use cases and continuously provide perspective on problems customers face and translate into education solutions

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*