Moniepoint is hiring a
Integration Support Engineer

Summary

Join Moniepoint, Africa's all-in-one financial ecosystem, as an Integration Support Engineer. You'll provide support to internal and external stakeholders on business and technical levels, understanding product challenges and nuances, and mapping solutions for integration.

Requirements

• A minimum of 3 years experience as a software engineer
• Excellent understanding of databases and SQL
• Experience working with REST APIs
• Application troubleshooting and debugging skills
• Strong understanding of fundamental programming concepts - data types and algorithms, flow control structures, object oriented programming, etc
• Excellent technical writing skills
• Great written and verbal communication skills

Responsibilities

• Attend meetings with the sales team interacting with businesses looking to integrate Moniepoint to understand clearly their needs and proffer the best integration solutions to meet such needs
• Provide technical support for users interacting with the Moniepoint application
• Provide technical assistance to businesses and developers integrating to Moniepoint
• Maintain a user friendly, detailed documentation for both technical and non-technical audiences, with each audience being able to get the most out of the documentation
• Develop tutorials (written and video), user guides on integrating with Moniepoint APIs
• Develop tools, plugins, SDKs, sample codes with which businesses can integrate with Moniepoint Payment Gateway APIs
• Maintain a vibrant developer community for Moniepoint
• Effectively investigate and communicate with the engineering team feature requests, bugs and defects identified during integration
• Effectively test out new product features from a developer integrating Moniepoint viewpoint and communicate concerns and user experience to the product development team
• Act as a point of contact for any information regarding the use of Moniepoint

Benefits

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits