Integration System Engineer III

Summary

Join Global Healthcare Exchange (GHX) as an Integration Systems Engineer III and configure integration endpoints for on-premise and cloud-based ERP systems. You will be the lead technical resource on implementation projects, collaborating with customer counterparts. Responsibilities include analyzing customer system configurations, recommending technical solutions, working within an Agile methodology, developing ERP solutions, creating test plans, and providing documentation. You will contribute to knowledge transfer and act as a Tier 4 support escalation point. GHX fosters an inclusive workplace and offers a competitive compensation package.

Requirements

• Demonstrated experience with the analysis, testing, maintenance, and support of enterprise integration points in a healthcare related environment
• Bachelor’s degree in a related field, or combination of education and equivalent work experience
• 4+ years’ experience in an integration role, preferably in a healthcare related environment
• Familiarity with MMIS/ERP systems such as Workday, Infor Cloudsuite, Oracle Cloud, PeopleSoft, Meditech, Lawson and their integration capabilities
• Strong knowledge of data integration methods including SFTP, APIs, ETL processes, middleware and data mapping
• Excellent interpersonal, oral/written communication, organizational, analytical, and problem-solving skills to effectively collaborate with internal teams and external customers
• Excellent organization skills with the ability to participate in multiple high-priority projects and deadlines simultaneously
• Ability to travel up to 25% annually

Responsibilities

• Participate in the analysis of customer’s system configuration for initial integration and ERP migration projects
• Build ERP specific integration points within internal systems
• Establish connectivity with customer ERP and ensure validity of data that will be routed through the GHX Exchange
• Recommend technical solutions to meet integration requirements of customer’s system and GHX products
• Develop and recommend an alternate solution where standard solutions do not meet customer requirements or pose significant risks
• Provide direction for overall integrated transaction and data flow from end-customer to end-customer
• Work as a collaborative member of a project team with an understanding of Agile methodology
• Communicate directly with customer technical resources or managers to coordinate and complete project tasks
• Develop ERP specific solutions using GHX and third-party applications and tools to perform the required interfacing functions
• Build and configure transformation services using internal integration tool
• Create internal mailboxes, routing and services rules and system profiles to meet product and ERP requirements
• Create test plans that follows GHX methodology and meet customer requirements
• Drive execution of test plan with customer, including validation of results of GHX Services applied to sufficiently reduce post go live support risks
• Assist in validation of implementations after go live
• Provide documentation deliverables as required for each of the key project tasks including requirements, workflow diagram, post-support recap, step by step training guides and internal FAQ guides
• Provide knowledge transfer, assists in definition of SLAs, etc., as required, to transition customer to GHX support
• Act as Tier 4 support escalation point issues related to implementations transitioned to Support

Preferred Qualifications

• Expertise or significant exposure to one or more of the following: ANSI X12 EDI, XML and other data formats
• Expertise or significant exposure to one or more of the following: FTP, SFTP, HTTPS, Web Services, API, AS2 or other file transfer protocols
• Exposure to cloud-based ERP systems such as Infor Cloudsuite, Oracle Cloud, SAP S4 Hana, and Workday
• Exposure to on premise material systems such as Meditech, Lawson, Peoplesoft, and AllScripts
• Team player with excellent interpersonal skills
• Ability to communicate with clarity
• Demonstrated ability to be analytical, solve problems, and create great documentation
• Strong attention to detail and ability to follow established procedures

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement