Integration System Engineer III

Summary

Join Global Healthcare Exchange (GHX) as an Integration Systems Engineer III and become a lead technical resource on implementation projects. You will configure integration endpoints with on-premise and cloud-based ERP systems, collaborating with customer counterparts. Responsibilities include analyzing customer system configurations, recommending technical solutions, developing ERP-specific solutions, creating test plans, and providing comprehensive documentation. You will work collaboratively within an Agile project team and communicate effectively with customers. This role requires expertise in various data formats, file transfer protocols, and ERP systems. GHX offers a competitive salary and benefits package, including health insurance, retirement benefits, paid time off, and education reimbursement.

Requirements

• Demonstrated experience with the analysis, testing, maintenance, and support of enterprise integration points in a healthcare related environment
• Expertise or significant exposure to one or more of the following: ANSI X12 EDI, XML and other data formats
• Expertise or significant exposure to one or more of the following: FTP, SFTP, HTTPS, Web Services, API, AS2 or other file transfer protocols
• Exposure to cloud-based ERP systems such as Infor Cloudsuite, Oracle Cloud and Workday
• Exposure to on premise material systems such as Meditech, Lawson, Peoplesoft and AllScripts
• Experience with project management software such as TaskRay
• Team player with excellent interpersonal skills
• Ability to communicate with clarity
• Demonstrated ability to be analytical, solve problems, and create great documentation
• Strong attention to detail and ability to follow established procedures
• Passion for the GHX mission and the impact we can have on healthcare
• Compassion and team spirit to support our customers and your teammates
• Curiosity and drive toward the understanding and access to complicated information sources across multiple platforms
• Ability to identify recurring supply chain challenges and work with your team to develop methods to overcome those challenges
• Effective communication skills to be able to convey GHX requirements to customers and work with them to align their systems to operate within parameters

Responsibilities

• Participate in the analysis of customer’s system configuration for initial integration and ERP migration projects
• Build ERP specific integration points within internal systems
• Establish connectivity with customer ERP and ensure validity of data that will be routed through the GHX Exchange
• Recommend technical solutions to meet integration requirements of customer’s system and GHX products
• Develop and recommend an alternate solution where standard solutions do not meet customer requirements or pose significant risks
• Provide direction for overall integrated transaction and data flow from end-customer to end-customer
• Work as a collaborative member of a project team with an understanding of Agile methodology
• Communicate directly with customer technical resources or managers to coordinate and complete project tasks
• Develop ERP specific solutions using GHX and third-party applications and tools to perform the required interfacing functions
• Build and configure transformation services using internal integration tool
• Create internal mailboxes, routing and services rules and system profiles to meet product and ERP requirements
• Create test plans that follow GHX methodology and meet customer requirements
• Drive execution of test plan with customer, including validation of results of GHX Services applied to sufficiently reduce post go live support risks
• Assist in validation of implementations after go live
• Provide documentation deliverables as required for each of the key project tasks including requirements, workflow diagram, post-support recap, step by step training guides and internal FAQ guides
• Provide knowledge transfer, assists in definition of SLAs, etc., as required, to transition customer to GHX support
• Act as Tier 4 support escalation point issues related to implementations transitioned to Support

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement