TradeCentric is hiring a
Integrations Engineer

Summary

The Integration Engineer is responsible for integrating customers with their trading partners using the TradeCentric Gateway. They are expected to be customer-facing, work collaboratively with project teams, manage tasks for multiple projects, and have previous experience in a software or integration setting. The role requires 2+ years of Integrations Engineering experience, strong technical skills, high attention to detail, familiarity with data formats and transmission methods, and excellent communication skills.

Requirements

• 2+ years of previous Integrations Engineering experience
• Strong technical, analytical, and problem-solving skills
• High attention to detail
• Familiarity with parsing and manipulating data formats like JSON and XML
• Familiarity with transmission methods like sFTP, HTTPS, AS2, APIs, etc
• Experience working with development productivity tools like JIRA, Trello, and Salesforce
• Excellent interpersonal, analytical, verbal, and written communication skills, both internally and with customers
• Experience working with shared resources and distributed teams in a partial or full-time remote environment

Responsibilities

• Develop solutions that integrate customers with their trading partners via the TradeCentric Gateway
• Work collaboratively with project teams to solve complex customer problems
• Manage tasks for multiple projects and be capable of task switching between complex problems and projects multiple times per day
• Own your backlog of work, proactively communicate task statuses, and escalate issues with senior engineers and delivery team management as appropriate to ensure project success
• Work with the project management team to capture and define customer needs, requirements, and scope for customer delivery projects
• Resolve issues that are identified through testing scenarios with customer projects, and respond to production support tickets, in collaboration with the Customer Support team
• Collaborate with internal product management and development teams on platform improvement opportunities and new product ideas

Preferred Qualifications

• Experience in web application development and troubleshooting issues involving HTML/CSS/JS and APIs
• Procurement industry experience (Ariba, Coupa, Netsuite, Salesforce, etc.)
• Familiarity with the G Suite