Integrations Technical Specialist

Summary

Join Toolbox, a leading technology company, as a key client contact, providing expert consultation and overseeing integration projects. You will manage client relationships, ensuring successful integrations within agreed timelines. Responsibilities include coding, debugging, and testing service integrations, while adhering to best practices. The ideal candidate possesses excellent communication skills in Spanish, English, and Portuguese, along with strong technical abilities and project management skills. Experience with various technologies, including Node.js, MongoDB, and REST APIs, is essential. Toolbox offers a dynamic work environment and the opportunity to work on cutting-edge projects.

Requirements

• Excellent written and verbal communication skills; online and in-person; in Spanish, English and Portuguese (must condition)
• Willing and able to learn quickly, both through formal training and independent research
• Proactive, independent thinker with high energy/positive attitude
• Creative, collaborative thinker with an ability to learn new things, assess problems and identify proactive solutions quickly
• Can get things done and knows her/his way around in at least one programming language
• Basic database knowledge (SQL and/or NoSQL)
• Single sign-on/federated-identity standards including SAML and OAuth
• REST API and SOAP services technologies
• Third party service integrations
• Project management skills to develop and manage ongoing implementation timelines and milestones for multiple clients in a given period
• Cutting edge technologies (Node.js, MongoDB, Kubernetes, Docker, React Js, among others)

Responsibilities

• Act as the primary point of contact for clients, demonstrating a customer-oriented approach, reporting status, and collaborating with clients on all requirements, incidents, or situations that may arise
• Provide consultation and expertise for customers through the functional and technical setup process of new integrations with their systems
• Oversee integrations projects guaranteeing best practices are followed to launch on an agreed upon timeline
• Management of integrations documents and resources for clients and internal staff
• Code, debug and test service integrations with Toolbox internal teams, partners and clients