Intermediate Database Reliability Engineer

Summary

Join PointClickCare as a Database Reliability Engineer (DBRE) and play a vital role in managing, building, maintaining, monitoring, and troubleshooting our cloud-based database infrastructure. You will work with engineering and SRE teams to support new product launches, improve processes through automation, and ensure optimal database performance and availability. The ideal candidate possesses 3+ years of experience with relational databases and 1+ year in a DBRE or SRE role, along with expertise in cloud environments (Azure preferred), coding/automation, and IaC tools. This position requires some on-call or after-hours work. PointClickCare offers a competitive salary ($126,000-$135,000 annually) plus bonus and benefits, including flexible paid time off, wellness programs, parental leave, and more. We are committed to fostering a culture of innovation and growth, empowering our employees to make a lasting impact on healthcare.

Requirements

• 3+ Years working with relational databases systems
• 1+ years in a DBRE or SRE role
• Experience working in the cloud (AWS, GCP or Azure) Azure preferred
• Coding \ Automation Experience
• Experience working with IaC tools such as Ansible, Terraform
• Experience working with source control such as GIT

Responsibilities

• Work on observability of relevant database metrics and make sure desired database objectives are met
• Work with DBA team to understand areas of toil. Implement automations\processes to help manage PCC's database systems at scale
• Implement a data-driven approach to performance and availability improvements to stakeholder database systems
• Provide database support to engineering and SRE teams (review of database migrations, queries, performance optimizations, standardize configurations and deployments of new database systems)
• Assist DBA team in performance troubleshooting and root cause analysis

Preferred Qualifications

• SQL Server experience preferred, MySQL, PostgreSQL nice to haves
• Experience working with VLDBs (1+ TB) and managing a large number of databases (100+)
• Languages such as Powershell, C#, SQL, Python
• Additional experience with the following tools\systems a plus: Git, Jira, Azure Data Factory, DataBricks, Grafana, InfluxDB and flavors of NoSQL databases

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities