Intern, Business Technology

Summary

Join Workato as a Business Technology Intern and contribute to improving operational processes using the Workato automation platform. You will focus on building and modifying automation workflows, documenting processes, testing automations, and identifying process improvement opportunities. The role also includes providing technical support, documenting common processes, testing new technology, and offering general technical assistance. This internship requires an interest in business process automation and familiarity with common business applications. You will collaborate with a team, learn new technologies, and apply Workato best practices. The position offers a vibrant and dynamic work environment with a multitude of benefits.

Requirements

• Currently enrolled in a university program in Business, Information Technology, or a related field
• Interest in business process automation (no prior Workato experience required)
• Basic understanding of how different software systems interact
• Willingness to learn new technical concepts
• Familiarity with common business applications (Google Workspace, Slack, Zoom etc.)
• Basic troubleshooting skills
• Ability to follow technical documentation
• Detail-oriented with good organizational skills
• Basic problem-solving abilities
• Good written and verbal communication
• Eager to learn new technologies and processes
• Ability to follow instructions and ask questions when needed
• Collaborative team player
• Interest in improving business efficiency through technology

Responsibilities

• Learn and work with Workato automation platform
• Assist with building and modifying automation workflows
• Document automation processes and procedures
• Test automations to ensure they're functioning correctly
• Help identify opportunities for process improvements
• Work with team members to understand business requirements
• Apply Workato best practices to automation development
• Assist with basic technical support tasks during peak periods
• Help document common processes in the knowledge base
• Test new technology implementations from an end-user perspective
• Provide general technical assistance to the team as needed