International Program Manager

Summary

Join Sourcepass, a leading IT consulting company, as our International Program Manager! This role involves overseeing a large contractor workforce in the Philippines and India, ensuring smooth operations and compliance. You will collaborate closely with the US HR team and Sourcepass leadership to streamline processes and integrate contractors effectively. The ideal candidate possesses extensive experience managing large, multi-disciplinary remote teams and implementing efficient processes. This remote-first position offers a unique opportunity to optimize operations for a global workforce and make a significant impact. If you're a highly organized and detail-oriented individual with a strong background in managing remote contractors for a US-based company, apply today!

Requirements

• Proven experience managing large-scale multi-disciplinary contractor teams (150+ contractors) across multiple regions, preferably with experience in the Philippines and India, working for a US-based company
• Strong project management skills, including the ability to prioritize tasks, set clear objectives, and meet deadlines
• Demonstrated experience working with cross-functional teams and collaborating with management to achieve business goals
• Familiarity with compliance requirements and laws specific to contractors in the Philippines and India, with the ability to update and maintain policies in line with local regulations
• Strong communication skills, with the ability to liaise effectively between remote teams and US-based stakeholders
• Proficient in English, with excellent written and verbal communication skills
• Expertise/proficiency with Microsoft Office Suite
• Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment
• Experience in remote workforce management, preferably in a cross-time zone, distributed work environment

Responsibilities

• Oversee the operations and day-to-day management of a contractor workforce in the Philippines and India, ensuring smooth project execution and adherence to timelines
• Work closely with the US Supervisors and department leaders to ensure alignment between global teams, maintain consistent processes, and drive performance across contractor teams
• Maintain processes for onboarding, offboarding, and contractor management, ensuring they are streamlined, compliant, and efficient
• Communicate, manage and assist with the implementation of company’s contractor policies and procedures as necessary. Act as a liaison between the contractor workforce and the company’s department managers, departments and leaders to implement new or updated company contractor policies and procedures
• Coordinate contractor schedules and availability to ensure optimal resource allocation for ongoing projects. Manage the logistics of remote working arrangements, especially the coordination of support across time zones
• Work closely with the Finance and HR teams to ensure timely and accurate processing of contractor payments and other compensation-related matters
• Manage projects related to the contractor workforce, ensuring alignment with strategic objectives and clear communication with stakeholders
• Monitor performance metrics and provide regular updates to managers and leadership on contractor engagement, performance, and project outcomes

Preferred Qualifications

Experience in the Philippines and India, working for a US-based company

Benefits

This position is a contractor role, based in the Philippines and will require working Philippine hours, with one day per week dedicated to supporting United States East Coast hours