Intuit Product Expert

Summary

Join Education At Work (E@W) as a Product Expert and represent Intuit during customer interactions, providing high-quality experiences while developing technical skills and soft skills in a fast-paced environment.

Requirements

• High School diploma
• Enrolled in a post-secondary degree-granting program
• Previous experience in a customer service environment and are comfortable using phone and chat if necessary

Responsibilities

• Create high-quality customer interactions and experiences in support of Intuit’s TurboTax product
• Handle inbound calls to TurboTax customer service center
• Apply defined practices, procedures, and company policies to troubleshoot and resolve technical issues and resolve customer tax advice

Benefits

• Competitive pay
• Earn up to $5,250 in tuition assistance per academic year based on attendance and tenure
• Mentorship/Coaching opportunities