Senior UX Architect

Summary

Join Common App, a national non-profit organization, as a Senior UX Architect and contribute to improving the college admissions process. You will be part of a talented UX team, working collaboratively with designers, researchers, and product managers. This role requires a Bachelor's degree in a related field and 4-6 years of professional experience in UX architecture. You will be responsible for creating seamless workflows and intuitive information architectures for Common App products, leveraging human-centered design methodologies. Common App offers a competitive salary and an extensive benefits package, including paid time off, health insurance, retirement plan, and professional development opportunities. The position is virtual-first, offering flexibility and work-life balance.

Requirements

• Live in the United States
• Possess a Bachelor’s degree in UX Design, Human-Computer Interaction, Information Architecture, or a related field
• Have 4-6 years of professional experience in UX architecture, information design, or a similar role, with a portfolio showcasing effective workflow development and IA projects
• Be highly proficient in human-centered design methodology and have extensive experience in structuring, organizing, and documenting complex information clearly and effectively, with a deep understanding of IA principles and best practices
• Demonstrate expertise in designing and refining workflows that are efficient, logical, and user-centered
• Possess exceptional communication, active listening, presentation, interpersonal, and analytical skills including the ability to communicate complex design concepts clearly and collaboratively across different audiences and varying levels of the organization
• Be proficient in design tools such as Figma, FigJam, Lucid Chart, etc. for creating workflows and flow diagrams that guide design and development teams
• Possess the ability to juggle and prioritize the demands of multiple projects, deadlines, and assignments without sacrificing the quality of work
• Demonstrate aesthetic skills with a relentless attention to detail
• Possess deep knowledge of and commitment to accessibility best practices, including Section 508 guidelines and WCAG specifications
• Have the ability to put aside personal opinions and biases to understand and achieve actual user needs/desires
• Have the ability to remain level-headed and exercise good judgment when under pressure
• Have the ability to work effectively both as an individual contributor and as part of a diverse, virtual team

Responsibilities

• Report to the Senior Director of User Experience
• Create seamless, efficient workflows and intuitive information architectures for Common App products
• Work collaboratively across the organization with designers, researchers, product managers, and other stakeholders to organize complex information and design user-friendly systems that meet both user and business needs
• Shape the backbone of the user experience, ensuring that products and interfaces are cohesive, accessible, and human-centered
• Improve and optimize workflows using data and research insights, making processes and experiences efficient and joyful for users

Preferred Qualifications

• Have experience working in higher education or on student-related digital products
• Have experience leveraging AI tools to streamline IA and workflow planning
• Have familiarity with generative AI to support and streamline architecture and workflow development
• Have a passion for higher education

Benefits

• Work-Life balance
• Virtual-first office
• Paid Time Off (PTO)
• Seven company-wide holidays
• Nine floating holidays*
• Sick leave
• Monthly mental health day
• Virtual-first support
• Choice of PC of MAC laptop
• May choose an external monitor, keyboard, mouse, and/or headset
• One-time office set-up stipend
• Monthly remote work stipend
• Monthly mobile stipend
• Market-based salaries
• Performance-based bonus
• 403(b) retirement plan
• 5% company contribution
• Additional 5% company match
• 3-year vesting schedule
• Participation may begin immediately
• Choice of two health insurance plans
• Health Savings Account, depending on health plan selection
• Medical Flexible Savings Account, depending on health plan selection
• Vision insurance
• Dental insurance
• Insurance coverage begins on the date of hire
• Dependent Care Flexible Spending Account
• Maven virtual clinic for women’s and family health
• Company provided life and ad&d insurance
• Opportunity to purchase additional life insurance for self, spouse, and dependents
• Company provided short and long-term disability insurance
• Budgeted annual funds for professional development
• Growth opportunities within the company
• Mutual of Omaha Employee Assistance Program
• Mutual of Omaha will preparation services
• Mutual of Omaha travel assistance
• Payroll dedication pet insurance through PinPaws
• 1Password family account