Investigations Specialist

Summary

Join ABC Legal Services, a national leader in legal document filing services, as an Investigations Specialist! Based remotely in Puerto Rico, you will conduct investigations using databases to locate individuals and businesses. You will communicate findings to colleagues and clients, advising on next steps. This fast-paced role requires strong communication and technical skills. The position offers competitive pay, benefits, and opportunities for professional growth within a successful, established company.

Requirements

• High School Diploma or GED and at least 6 months of related experience required
• Ability to work remotely with strong work ethic
• Reliable with ability to maintain high levels of confidentiality with privileged information
• Excellent interpersonal skills with ability to effectively communicate with peers
• Openness to learning new things and responding positively to feedback
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems

Responsibilities

• Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order
• Communicate findings to customers and co-workers as needed
• Answer investigations related phone calls and emails
• Update procedural documents and review existing procedures

Preferred Qualifications

Experience in an office environment and/or customer facing position preferred

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• 401(k) retirement plan with 5% matching
• 11 paid holidays per year
• Referral program