Investor Services Administrator

Summary

Join HedgeServ, a leading global fund administrator, as an Investor Services Administrator. You will execute tasks within the Investor Services Department, following HedgeServ guidelines and under supervision. Responsibilities include reviewing investor transaction instructions, liaising with investors for information and documentation, inputting transactions into HedgeInvestor®, reconciling accounts, preparing wire transfers and reports, and handling general investor requests. The role requires a degree in Accounting, Finance, Legal, or Business, 0-2 years of experience, and strong communication and analytical skills. HedgeServ offers a robust career development framework, remote and hybrid work arrangements, and comprehensive health and well-being benefits.

Requirements

• Accounting, Finance, Legal or Business Degree
• 0 - 2 years of experience
• Flexible in terms of their approach and work ethic
• Focused and results orientated
• Self-motivated and have the ability to work on their own as well as part of a team
• IT Literate
• Strong verbal and written communication skills
• Strong analytical skills

Responsibilities

• Review investor transaction instructions to ensure all requisite information is provided. Follow up with investor for further clarification where required
• Liaise with investors to obtain fully executed transaction instructions
• Liaise with investors to ensure subscription proceeds are provided timely
• Ensure appropriate AML/KYC documentation is provided by investors
• Ensure appropriate FATCA/CRS documentation is provided by investors
• Input Investor Transactions on HedgeInvestor® (HedgeServ proprietary Investor Services System)
• Reconcile the subscription/redemption bank account daily, and notify all discrepancies to supervisor
• Preparation of wire transfers to Prime Brokers, Investors and for payment of fees
• Investor Reporting – prepare investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors
• Client Reporting – prepare client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorised Share Capital Reports for distribution to clients
• General Investor Services – fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person
• Distribution of Fund Performance in line with client requirements
• Preparation of investor audit requests
• Establish good working relationship with other HedgeServ departments

Preferred Qualifications

A knowledge of Hedge Fund structures, and experience with Private Equity funds is a bonus but not a requirement

Benefits

• Fully paid comprehensive health and well-being benefits
• Remote and hybrid working arrangements