Remote Invoicing Analyst

Summary

Join Samsara's Invoicing & Adjustments team to impact the industries that run our world, architect your own career, and be part of a high-caliber team. As a remote position open to candidates based in Mexico, you will ensure customer invoices are accurate and timely, process credits related to subsidies, partner rebates, refunds, or concessions, and provide documentation of completed transactions to Samsara customers.

Requirements

• Bachelor’s degree
• 2+ years in Accounts Receivable, preferably in an invoicing or billing-specific role
• Proficient in Excel
• Ability to multitask and thrive in a fast-paced environment

Responsibilities

• Ensure customer invoices are accurate and for all customers
• Enroll global customers in consolidated invoicing, ensuring they understand the nuances of the program
• Create credit transactions for customers with returns, subsidies, partner credits (insurance rebates), concessions
• Answer internal and external questions on invoicing, adjustment transactions, and statements
• Identify and correct system errors causing invoices to fail to send automatically
• Create custom billing schedules at IF/Sales’ request
• Accommodate specialty invoicing requests
• Upload invoices to portals when required
• Create customer-facing documentation answering frequently asked billing questions
• Project work to improve the overall invoicing process
• Champion, role model, and embody Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• NetSuite/Salesforce Experience
• Ariba, Coupa, and/or Oracle Experience

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more