Ripple Effect is hiring a
IT Business Analyst Associate

Summary

Join Ripple Effect as an IT Business Analyst Associate to support the IRS Identity Theft Tax Refund Fraud Information Sharing and Analysis Center (ISAC) by providing users access to the ISAC portal, supporting the ISAC help desk, and managing and coordinating data analyses.

Requirements

• Bachelor's degree
• 4 years of relevant experience
• Current IRS MBI clearance
• Proven ability to work proficiently in Microsoft Office, including Excel and Outlook
• Strong problem-solving skills and a passion for technology
• Excellent communication and interpersonal skills
• Ability to work both independently and as part of a team
• Strong attention to detail and ability to manage basic data entry

Responsibilities

• Onboard and offboard users to the IRS Identify Theft-Tax Refund Fraud, Information and Sharing Analysis Center Collaboration Space
• Respond to requests from partners to remove access and grant access to restricted areas
• Provide technical support to end-users, troubleshoot issues, and resolve inquiries related to web-based technology deployments for a membership-based collaboration and reporting portal
• Leverage Excel capabilities to manage basic data, analyses, and reports to support client needs
• Work with our Social Media analysis team to enter data from online posts into an app
• Attend team meetings and support other project needs, as assigned

Benefits

• Competitive pay
• Exceptional benefits