IT Engineer

Summary

Join Relyance AI as an IT Engineer and oversee the efficient operation of computing systems and equipment, managing system security and compliance. You will identify automation opportunities, implement best-in-class tools, and streamline processes. This role blends strategic thinking with tactical execution to improve systems, implement scalable solutions, and empower the team. Responsibilities include daily systems maintenance, troubleshooting, workflow automation, system evaluation and recommendation, identity and access management, security assessment responses, and personnel onboarding/offboarding. The ideal candidate has 3+ years of experience scaling and automating IT infrastructure, experience with configuring and provisioning laptops, expertise in implementing and automating solutions, and experience managing SOC 2 Type 2. Strong analytical and problem-solving skills are essential.

Requirements

• 3+ years’ experience in scaling, and automating IT infrastructure
• Experience configuring and provisioning new laptops and devices for employees, ensuring they have the necessary software, security settings, and access to company resources upon onboarding
• Expertise in implementing, configuring, testing, and automating solutions
• Experience managing SOC 2 Type 2
• Strong analytical skills with the ability to identify patterns and inefficiencies
• Excellent problem-solving skills and a passion for innovative solutions

Responsibilities

• Providing daily systems maintenance of essential IT operations and troubleshooting, as well as support to the entire IT infrastructure, including security tools, applications, servers, internet connectivity, email systems, laptops, software, and hardware
• Streamlining workflows through automation analysis, identifying opportunities to automate repetitive tasks for increased efficiency and easy scalability as the company expands
• Evaluating our current system (Banyan, Rippling, Google Authenticator) and recommending best practices for consolidation and streamlined user provisioning
• Managing identity and access management systems and their associated security and compliance controls
• Leading security assessment responses for prospects evaluating Relyance AI’s software for purchase
• Ensuring timely, automated, and smooth onboarding and offboarding of personnel

Preferred Qualifications

• Compliance experience
• Experience in a startup environment owning full IT Operations in India