Nuvei is hiring a
IT Helpdesk Administrator in Lithuania

Summary

Nuvei is a Canadian fintech company looking for a customer-oriented IT Helpdesk Administrator to join their Services Team. The administrator will provide technical support for computer systems, software, and hardware, install and troubleshoot equipment, and follow internal procedures. They should have around 1 year of experience as an IT Technician or in a similar role, supporting Windows and MacOS operating systems and applications such as Microsoft Office, VPN, Web Browsers, Proxy, etc.

Requirements

• Around 1+ year of experience as an IT Technician / Helpdesk or in a similar role
• Experience supporting Windows and MacOS operating systems
• Experience supporting applications such as Microsoft Office, VPN, Web Browsers, Proxy, etc
• Understanding of IT backend environment (GPO, Single Sign-On, Active Directory, O365)

Responsibilities

• Install, onboard, and troubleshoot end-user equipment, software, conference rooms, and other peripherals
• Provide guidance, assistance, coordination, and follow-up on client questions and problems
• Respond to requests for technical assistance either in person, ticketing system, or over the phone
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults
• Follow and document internal IT procedures
• Configure and maintain all technical equipment, including computers, printers, phones, conference rooms, TVs, and back office systems

Benefits

• Monthly salary from 1600 EUR (gross before taxes)
• Monthly LIDL or WOLT food allowance
• Flexibility & possibility to work remotely
• Additional vacation days, granted on quarterly basis
• Private Health Insurance
• 1-month Workcation
• Cool & modern penthouse office in Vilnius city
• Annual bonus depending on company & individual results
• Space for personal & professional growth, trainings, giving back to community activities
• Office perks, great atmosphere, company events & a lot more to explore