Ubiquiti is hiring a
Administrative Program & Content Manager

Summary

Ubiquiti Inc. is seeking an Administrative Program & Content Manager to help scale their global network of certified trainers and students. The role involves database management, trainer onboarding, content creation, event coordination, content translation coordination, leading training sessions, and more. Remote work is offered, along with company travel during work-sponsored events. Candidates should have organizational skills, a determined personality, IT background, AI proficiency, language skills, LMS experience, and submit their resume and cover letter.

Requirements

• Extremely Organized: Structurally-minded; able to balance/prioritize tasks/projects simultaneously, always looking to improve efficiency
• Determined Personality: Good negotiation skills, experience in problem solving & analyzing information
• Highly Autonomous: Self-driven, self-teachable, and experienced in designing workflows & standard operating procedures (SOPs)
• IT Background: Understanding of foundational IT networking concepts (routing, switching, 802.11 Wi-Fi) with a proclivity for learning
• AI Proficiency: Regularly leveraging GPT tools for work efficiency at scale & content generation
• Detail-Oriented: Consistently proofreads grammar, spelling, etc., with an eye for company design-style guidelines
• Language Skills: English fluency required; fluency in other languages is highly desirable (Spanish/French especially)
• LMS Experience: Experience with Learning Management Systems (e.g., Moodle, TalentLMS) is a plus

Responsibilities

• Database Management: Manage and consolidate databases for our global IT training program
• Trainer Onboarding: Remotely interview, onboard, and audit trainers conducting certification courses abroad
• AI-Drive Content Curation: Assist with content creation by leveraging GPT tools
• Event Coordination: Organize training and marketing events through partner outreach and social media coordination
• Content Translation Coordination: Coordinate the translation of training content with trainers across global regions
• Lead Training Sessions: Conduct remote web sales training and travel to regional partner locations for training events

Benefits

• Remote work from anywhere in the world (or hybrid approach if desired)
• Company travel during work-sponsored training & marketing events
• Access to all Ubiquiti products
• Medical insurance
• Flexible work hours
• Compensation package matching global standards, including competitive salary depending on your qualification and background