Radformation is hiring a
IT Installation Specialist

Summary

The job is for an IT & Implementation Specialist at Radformation, a company aiming to automate and standardize the treatment planning workflow in radiation oncology clinics. The role involves working with clinics to understand technical issues, installing and upgrading software, troubleshooting clinical technical issues, and developing relationships with clinics to improve efficiency.

Requirements

• Minimum 5 years experience of clinical radiation oncology IT
• Experience with Aria OIS and Eclipse TPS
• Strong experience supporting clinical applications and their infrastructure: client/server/storage/network
• Strong critical thinking skills
• Positive attitude

Responsibilities

• Work with clinics to understand their technical issues and provide a solution independently and/or with the help of the programming team
• Support the sales and success teams by installing and upgrading clinics
• Work with hospital IT departments as the technical expert representative
• Complete IT documents as requested by clinics
• Aid the clinical customer support representatives as needed
• Assist team members in troubleshooting internal IT issues

Preferred Qualifications

• 7+ years experience of clinical radiation oncology IT
• Cybersecurity experience
• Customer service experience

Benefits

• Top-tier medical, dental, vision care for employees and their families
• 401(k)' & employer match vest immediately
• Self-managed PTO
• Generous parental leave
• Additional part-time work to help transition back into the swing of things
• Fully remote team with virtual events, yearly retreats and a collaborative work environment