IT Manager

Summary

Join DoseSpot, a PE-backed start-up and leader in electronic prescribing software, as their IT Manager. You will lead the development and scaling of IT infrastructure for this fully remote, high-growth organization. This role requires a balance of strategic planning and hands-on support across systems, cybersecurity, and vendor management. You will work cross-functionally, ensuring compliance, seamless technology experiences, and data security. The ideal candidate possesses extensive IT leadership experience, advanced technical knowledge, and strong communication skills. DoseSpot offers a remote work environment, flexible schedule, generous leave, comprehensive insurance, 401k matching, and other perks.

Requirements

• Bachelor’s degree in computer science, Information Technology, or related field
• At least five years of progressive IT leadership experience with a track record of scaling infrastructure in fast-paced, high growth environments
• Advanced technical knowledge of: Enterprise network infrastructure
• Advanced technical knowledge of: Cloud computing platforms
• Advanced technical knowledge of: Cybersecurity frameworks
• Advanced technical knowledge of: IT service management
• Advanced technical knowledge of: Enterprise architecture
• Proven success operating in a cloud-centric environment with experience implementing and testing scalable IT solutions
• Strategic planning ability paired with strong execution, budget management, and vendor negotiation skills
• Skilled in change management, problem-solving, applying creative and analytical thinking to real-world challenges
• Strong communication and interpersonal skills with experience supporting cross-functional teams and translating technical issues for non-technical stakeholders
• Experience mentoring IT team members and building service-oriented teams

Responsibilities

• Develop and implement comprehensive IT strategies aligned with business objectives
• Manage technology budget, resource allocation, and strategic technology investments
• Drive digital transformation and technology innovation initiatives
• Ensure compliance with cybersecurity standards and regulatory requirements
• Manage vendor relationships and technology partnerships
• Setting & Monitoring Service Level Agreements (SLAs)
• Daily maintenance, monitoring and troubleshooting for our fully remote organization (including onboarding and offboarding)
• Own and maintain essential IT infrastructure, including operating systems, applications, email systems, laptops, desktops, software and hardware
• Handle business-critical IT tasks and system administration
• Research and evaluate emerging technologies

Preferred Qualifications

Certifications such as ITIL, CPAM, PMP, or cloud-based credentials

Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance
• Annual company offsite
• Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
• Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)
• 401(k) company match
• One-time workspace reimbursement to help you optimize your remote workspace