IT Manager

Summary

Join Skillsoft as a Microsoft Cloud Manager to lead Azure and Microsoft 365 teams. This player-coach role requires strategic leadership and hands-on technical execution. You will design, deliver, and operate Azure and M365 platforms, ensuring security, scalability, and alignment with business goals. Lead and mentor a cross-functional team, act as a technical authority, and drive cloud strategy. Responsibilities include managing Azure infrastructure, implementing CI/CD pipelines, overseeing containerization, and ensuring robust monitoring. You will also oversee M365 services, enforce compliance policies, and support end-user enablement. This position demands extensive Azure and M365 expertise, strong leadership skills, and a collaborative approach.

Requirements

• 10+ years of progressive professional experience in Engineering and hands-on experience with Azure IaaS and PaaS services with a Bachelor’s degree or commensurate experience
• 2+ years of people leadership experience being a hands on player / coach
• Robust knowledge of Terraform, Bicep, GitHub Actions, and scripting (PowerShell, Python, or Node.js)
• Experience with AKS, Kubernetes, and GitOps methodologies
• Familiarity with Azure Monitor, Log Analytics, and Defender for Cloud
• Deep understanding of cloud security, identity management, and cost governance
• Experience managing M365 services and administration portals
• Familiarity with Microsoft Purview, Defender for M365, and compliance center
• Understanding of hybrid identity (Azure AD Connect, Entra ID) and conditional access policies
• Demonstrated experience leading technical teams in a fast-paced, agile environment
• Strong communication and stakeholder management skills
• Ability to balance hands-on technical work with strategic planning and team development

Responsibilities

• Lead and mentor a cross-functional team of Azure and M365 engineers
• Act as a technical authority and escalation point for complex cloud issues
• Drive cloud strategy and roadmap in collaboration with architecture, security, and business stakeholders
• Foster a DevOps culture of automation, continuous improvement, and knowledge sharing
• Design, build, and manage scalable, secure, and cost-efficient Azure infrastructure
• Champion Infrastructure as Code (IaC) using Bicep, or similar tools
• Implement and maintain CI/CD pipelines using GitHub Actions
• Oversee containerization and orchestration using ACS, AKS, Kubernetes, and GitOps
• Ensure robust monitoring, alerting, and incident response processes are in place
• Drive platform innovation through automation, tooling, and performance optimization
• Oversee the administration and lifecycle of M365 services including Copilot, Exchange Online, SharePoint, Teams, OneDrive, and Intune
• Ensure compliance, governance, and security policies are enforced across M365 tenants
• Collaborate with security and compliance teams to manage identity, access, and data protection
• Lead M365 adoption initiatives and support end-user enablement and training
• Monitor service health, usage analytics, and license optimization

Preferred Qualifications

• Microsoft Certified: Azure Solutions Architect Expert or equivalent
• Microsoft 365 Certified: Enterprise Administrator Expert
• ITIL Foundation or experience in SRE/Service Operations
• Experience with Agile, Scrum, or Scaled Agile Framework (SAFe) methodologies