IT Specialist III

Summary

Join CoreWeave, a leading AI hyperscaler, as an IT Specialist III! You will be responsible for the daily internal IT operations, troubleshooting, and providing high-quality support. This role involves managing user accounts, tools, and office technology, as well as network administration and VDI support. You will need 3-5 years of IT experience, proficiency in programming languages, and expertise in various operating systems. CoreWeave offers a competitive salary, comprehensive benefits including 100% employer-paid medical, dental, and vision insurance, and a hybrid work environment with flexibility.

Requirements

• 3-5 years of experience in IT, Engineering or a related field
• High school diploma or GED
• Hybrid flexibility - on-site in Bellevue office support at least 3 days per week

Responsibilities

• Perform work asynchronously, with minimal to no supervision, having strong attention to detail and exceptional follow-through to resolve the majority of IT issues covering hardware/software & escalating issues to management when they arise
• Provide detailed and complete documentation to internal teams about configuring and using software within the CoreWeave IT ecosystem
• Provide sophisticated solutions to complex issues when needed with little guidance; handle multiple tasks in a fast-paced environment; set priorities; meet deadlines per project scope
• Support the day-to-day operations of the CoreWeave IT assets and endpoints
• Lead internal IT systems administration efforts, troubleshoot internal systems and applications, ensuring high availability and end-user satisfaction
• Demonstrate ability to present complex, technical information to both technical and non-technical audiences
• IdP management - including user ID creation, user group creation via Terraform
• Independently lead onboarding and offboarding IT tasks, including the issuance of IT hardware, and digital identities and training new hires on how to use and access CoreWeave software and 3rd Party tools
• Independently conduct user off-boarding process, ensuring security policies are fully adhered to and documented for compliance
• Conduct project-type work, such as building automation and internal processes to better and improve the day-to-day IT systems administration efforts
• Perform other work-related duties as assigned by IT Management
• Willingness to learn new technologies/toolsets as part of the job responsibilities

Preferred Qualifications

• Degree in computer science or a related field
• Proficiency in one or more programming languages
• Advanced experience with a variety of operating systems (Linux OS, Windows OS, and macOS)
• Knowledge of Kubernetes computing concepts and basic commands
• Experience administrating *nix and MacOS operating systems
• Excellent grasp of troubleshooting and debugging techniques and procedures for Mac and *nix operating systems
• Proficiency in Python and Bash scripting languages
• Strong analytical, diagnostic, and problem-solving skills
• In-depth experience with configuration management tooling
• Previous experience in a fast-paced start-up environment
• Configuration management experience
• Expert knowledge of IT office network topology and physical setup
• Intermediate cyber security tools such as EDR, Email security and MDM tools

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption