Remote IT support Agents

Summary

The job is for an IT support role where the employee will handle phone calls and troubleshoot issues for end users. The position requires fluency in Spanish or French (minimum B2) and very good English (minimum B2). Basic IT skills are appreciated but not essential. The work involves shifts 24/7.

Requirements

• Fluent knowledge of Spanish or French (min. B2) and very good English (min. B2)
• Willingness to take first steps in IT
• Can-do-it and problem-solving attitude
• The ability to talk to anyone and cooperate with a team
• Readiness to work in shifts 24/7

Responsibilities

Handle phone calls and troubleshoot issues for end users

Preferred Qualifications

Basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind

Benefits

• Flexible dress code
• Private medical care which can be extended by a package of dental services purchased on preferential terms
• Private life insurance which can be extended by oncology package purchased on preferential terms
• Referral bonuses for recommending your friends
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more)
• Offices in great locations, car leasing program, carpooling options and bicycle parking