IT Support Engineer

Summary

Join Crypto.com's Security Team, a leading group of cybersecurity experts dedicated to user security and compliance. The team champions industry standards and holds certifications like ISO27001 and PCI DSS. Key responsibilities involve security administration, access control workflow development, handling user inquiries, and onboarding/offboarding processes. The ideal candidate possesses general IT operations experience, identity management skills, and strong communication abilities. Crypto.com offers competitive salaries, medical insurance, flexible work arrangements, and career growth opportunities.

Requirements

• General IT operations experience including
• Experience with Identity Management Services and cloud computing and productivity tools, also Windows and iOS on basic level
• Demonstrate a strong commitment to personal learning and development
• Detail minded with an analytical mindset
• Good communication skills with an ability to explain complex technical issues to non-technical business users
• Proficiency in both spoken and written English

Responsibilities

• Assist in our security administration activities including but not limited to user provisioning, access control, endpoint management, threat prevention and asset management
• Develop and implement access control workflows
• Handle inquiries from internal users and SLA
• Onboarding and offboarding process and setup laptops and user accounts

Preferred Qualifications

• Helpdesk Services will be an advantage
• IT certifications will be advantages
• Minimum 3-year of IT experience will be advantage
• Experience in Physical Office setup will be an advantage
• Fluent in English and/or Korean is a plus

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining