IT Support Specialist

Summary

Join Vistrada as an IT Support Specialist! We are seeking a highly motivated and experienced candidate with at least one year of experience providing hands-on support to clients. The ideal candidate will implement cybersecurity controls, troubleshoot systems, and ensure technical readiness for clients' projects. Experience with Windows, Linux, and macOS environments is required, along with a strong understanding of network configurations and security. Certifications such as CompTIA Network+, Security+, or Microsoft Certified: Azure Fundamentals are necessary. Additional certifications and security clearances may be required depending on client needs.

Requirements

• At least one year of experience in providing hands-on support to clients
• Hands-on experience with IT systems, including Windows, Linux, and macOS environments
• Strong understanding of network configurations, firewalls, and endpoint security
• Familiarity with security information and event management (SIEM) tools
• Certifications such as CompTIA Network+, Security+, or Microsoft Certified: Azure Fundamentals

Responsibilities

• Provide hands-on support to clients for implementing cybersecurity controls
• Troubleshoot systems
• Ensure technical readiness and related projects for clients
• Troubleshoot and resolve IT issues quickly while ensuring compliance with CMMC controls

Preferred Qualifications

• Certifications such as CMMC Professional/Assessor, CISSP, CISA, or Security+
• U.S. government security clearances