IT Systems Administrator

Summary

Join Cobalt, a company committed to helping organizations operate fearlessly and innovate securely, as an IT Systems Administrator. This remote role requires providing exceptional IT support to employees globally, delivering excellent customer service, and administering user accounts across various systems. You will also be responsible for workflow automation, device management, API integration, and collaborating with multiple teams. The ideal candidate possesses 3-5+ years of experience in Apple administration, Google Workspace, JAMF, OKTA, and other specified systems. Cobalt offers competitive compensation, equity, and benefits including 401(k), health insurance, paid time off, parental leave, and stipends for wellness, work-from-home equipment, and learning and development.

Requirements

• 3 - 5+ years administering & managing: Apple Administrator (macOS)
• Google Workspace Administration
• GAM (Google Apps Manager)
• JAMF (macOS MDM and policy configurations)
• Confluence and JIRA (workflow automation and integrations)
• OKTA (Identity and Access Management, workflow automations)
• Slack (Advanced administration and API integrations)
• 1Password (Enterprise Password Management)
• VPN Configuration and Management

Responsibilities

• Provide exceptional remote IT support to all full-time employees globally
• Deliver excellent, empathetic, and responsive customer service to employees and leadership
• Administer user accounts across various systems (Google Workspace, OKTA, etc.)
• Create and improve workflow automation in OKTA and JIRA to enhance efficiency
• Manage and provision Apple laptops for employees in Europe
• Perform occasional office visits to facilitate laptop configuration and maintenance
• Enhance and scale JAMF policies and configurations for Mac devices
• Oversee laptop patch management processes to ensure compliance and security
• Develop, troubleshoot, and optimize API integrations to support IT operations
• Partner with multiple teams to support organizational goals
• Work with leadership and employees across all levels to ensure seamless IT operations

Benefits

• Save for the future with a 401(k) program (US)
• Benefit from medical, dental, vision and life insurance (US)
• Wellness
• Work-from-home equipment & wifi
• Learning & development
• Make the most of our flexible, generous paid time off and paid parental leave