Junior Customer Support Agent

Summary

Join Planner 5D's Support team as a Junior Specialist, working closely with AI features to enhance our home design platform used by over 100 million users globally. You will correct and improve AI-generated floor plans, place interior items, monitor AI performance, and conduct research to gather plan statistics. This role requires strong attention to detail, a preference for repetitive tasks, resourcefulness, and a desire for self-improvement. The position offers a competitive salary, flexible remote work, professional development opportunities, paid time off, and additional perks.

Requirements

• Strong focus and attention to detail
• Attentiveness to details and quality
• Preference for monotonous work
• Resourcefulness
• Desire for self-improvement and improvement of Planner 5D
• English level from Intermediate

Responsibilities

• Correct plans for apartments, houses and other premises after automatic recognition by artificial intelligence
• Place interior items in accordance with the plan
• Monitor the work of AI - escalate problems to management if necessary
• Conduct research to collect statistics of plans

Benefits

• Attractive compensation. Our goal is to ensure that our team members are financially comfortable, and we are open to any salary negotiations
• Balance of freedom and responsibility in the position. We believe in empowering our team members and allowing them to take ownership of their work. We won't micromanage, and instead trust our team to operate independently
• Investment in education and training. We support the professional development of our team members and are willing to allocate funds toward their training expenses
• Paid Time Off, 20 days of yearly vacation time
• Additional perks such as discounts on car rentals, coworking spaces, work management tools, and immigration support
• The flexibility to work from anywhere in the world through remote means