Implementation Manager, Technical

Summary

Join QuartzBio's Managed Services team as a highly skilled Implementation Manager, Technical. You will lead the implementation of systems integrations for the QuartzBio Precision Medicine Intelligence Platform, designing and developing data acquisition workflows. Collaborate with customer IT departments, provide technical guidance, and monitor system performance. Become an expert in QuartzBio's solutions, build custom integrations, and collaborate with cross-functional teams. Create technical documentation, solve integration challenges, and stay updated on industry trends. Mentor junior team members and contribute to strategic planning. This role requires a Bachelor's degree, 8+ years of relevant experience, and proficiency in Python or R. Experience in the biopharma industry and leading projects is essential.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Bioinformatics, Data Engineering or a related field and a minimum of 8 years of relevant work experience
• 5+ years of experience in systems or data engineering, preferably in the biopharma industry
• 4-6 years of experience working in a customer-facing role and leading projects
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills
• Basic knowledge of project management processes and tools (e.g. project scheduling, budgeting, status reporting)
• Ability to write complex reports in a clear and concise manner
• Proven leadership and project management skills
• Provide expertise and guidance to team members
• Lead and manage complex projects or functional areas
• Actively contributes to the development of departmental strategies
• Continuously improve technical skills and stay up to date with emerging technologies
• Meets budgets and schedules for the entire project lifecycle
• Proficiency in Python or R
• Proven track record of successfully leading large-scale IT integration projects
• Strong understanding of data acquisition workflow and IT infrastructure
• Experience interfacing with systems such as EDC, high-performance computing, large-scale data, and commonly used data lakes and data warehouse systems used within biopharma
• Experience with AWS and common data workflows involved in pharma clinical, translational, and basic R&D
• Excellent leadership, communication, and interpersonal skills
• Ability to work effectively with cross-functional teams and manage multiple stakeholders
• Strong problem-solving skills and the ability to think strategically

Responsibilities

• Lead the implementation of systems integrations for the QuartzBio Precision Medicine Intelligence Platform
• Design, develop, and maintain data acquisition workflows to ensure seamless data integration
• Collaborate with customer IT departments to ensure successful integration with existing systems and infrastructure
• Provide technical guidance and support to clients during the integration process
• Continuously monitor and evaluate the performance of integrated systems to ensure they meet customer expectations and drive value
• Be an expert in QuartzBio's Precision Medicine solutions from a technical perspective, understanding the architecture, constraints, APIs, features, etc
• Build custom integrations and connectors as necessary
• Collaborate cross-functionally with cloud operations, DevOps, product, and engineering teams to configure QuartzBio's solutions optimally for customers
• Create and maintain comprehensive technical documentation for integrations, workflows, and system configurations
• Come up with creative solutions to integration challenges and communicate effectively with all levels of stakeholders, including customer-side contractors, IT project managers, business partners, technical end-users, and executive leadership
• Stay up to date with industry trends and best practices in IT systems integration and precision medicine
• Mentor junior team members and provide guidance
• Communicate effectively with team members and stakeholders
• Contribute to strategic planning and decision-making
• Other duties as assigned

Preferred Qualifications

• Experience with AI-driven data platforms and precision medicine is a plus
• Experience with systems used across the pharma data value chain, including real-world evidence, wearables, large-scale omics, and clinical data, and understanding how to retrieve data from those systems is a plus
• Other duties as assigned

Benefits

• Health insurance
• Retirement savings benefits
• Life insurance
• Disability benefits
• Parental leave
• Paid time off for sick leave and vacation
• Discretionary annual bonus