Junior IT Support Engineer

Summary

Join Deel's IT team as a Junior IT Support Engineer and be part of a pioneering tech startup redefining remote and hybrid workplaces. Deel offers best-of-breed SaaS solutions for deploying and managing office and IT equipment globally. The company is scaling its IT support to provide 24/7 coverage, revolutionizing the MSP industry. This role is ideal for someone with a keen interest in various IT areas, seeking to combine their experience. Deel is a rapidly growing SaaS company with a global presence and a commitment to diversity and inclusion. The company offers competitive pay and benefits, including stock grant opportunities and flexible remote work.

Requirements

• Experience working with and managing a Mac & Windows estate
• Interest in working with a mobile device management platform (MDM) for managing a mixed device estate, such as - Jamf, Intune, or Workspace One
• Interest in application packaging and deployment for both Mac & Windows
• Good working knowledge of IT security
• Demonstrate excellent interpersonal, organisational and communication skills, with the ability to work under pressure

Preferred Qualifications

• IT experience in providing technical support to 3rd-party customers and internal end-users
• Some experience automating Mac device actions using AppleScript, Perl, or Bash/ZSH scripts
• Some experience with Windows Powershell would be desirable
• Good Windows experience with knowledge of Windows Autopilot

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access