Junior Revenue Enablement Specialist

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Roofr

📍Remote - Canada

Summary

Join Roofr's team as a Junior Enablement Specialist and play a key role in ensuring the Revenue team stays updated on product releases, industry knowledge, and sales best practices. You will collaborate on training program design and implementation, facilitate engaging training sessions, and serve as a go-to resource for product and industry-related questions. This role involves managing learning platforms, creating and updating learning materials, and fostering a culture of continuous learning. You will also support new hire onboarding. Roofr offers a supportive culture, strong financials, and opportunities for growth and impact. This is an exciting opportunity to contribute to a successful, yet still early-stage startup.

Requirements

  • Have 1-2 years of experience in a learning, enablement, or training role (preferred, but not required)
  • Possess strong written and verbal communication skills
  • Be proficient in content creation tools such as text documents, video editing software, animations, and LMS platforms (experience with Tovuti and Guru is a plus)
  • Have the ability to multitask, prioritize, and manage multiple projects at once
  • Have a passion for continuous learning and personal development
  • Have familiarity with training needs assessment and gap analysis
  • Be organized, detail-oriented, and proactive
  • Be friendly and approachable with a passion for helping others succeed
  • Possess strong problem-solving and critical-thinking abilities
  • Be an engaging orator with a natural ability to explain complex ideas clearly

Responsibilities

  • Collaborate with the Revenue Team to plan, design, and implement training programs that address product, industry, and ad-hoc knowledge gaps
  • Be accountable for driving continuous improvement in training effectiveness and team performance
  • Plan, schedule, and execute high-quality, engaging live training sessions
  • Provide ongoing support for the Revenue Team by acting as the go-to resource for training on product and industry-related topics
  • Serve as an internal consultant during meetings, identifying knowledge gaps and providing guidance on training and enablement needs
  • Advise stakeholders on best practices for enablement programs and operational needs
  • Assist with administering training needs assessment and gap analysis
  • Manage users, permissions, content, and organizational charts in the company’s LMS and knowledge base tools (Tovuti, Guru)
  • Ensure smooth day-to-day operations of the learning platforms
  • Author and update learning materials including text docs, videos, animations, and other multimedia content
  • Use video editing software and LMS authoring tools to create dynamic, engaging resources for the team
  • Regularly vet, fact-check, and update existing learning materials to keep content current and relevant as product features and industry standards evolve
  • Stay up-to-date with Roofr’s new features, tech stack updates, and industry trends to ensure we lead by example, encouraging a culture of continuous learning within the organization
  • Assist with the onboarding experience for new hires in the Revenue Team, ensuring a smooth and welcoming transition
  • Provide regular check-ins, live training sessions, and coaching to ensure new hires are set up for success

Preferred Qualifications

Have knowledge of learning management systems and knowledge base tools

Benefits

  • 1st week of employment is mandatory PTO!
  • 1 Friday off per month (we call those our laundry days!)
  • Company wide paid shutdown for the week between Christmas and New Years
  • Flexible time off
  • 80% employer paid benefits
  • RRSP/401k match
  • Generous Parental Leave policy
  • We host 2 retreats per year and great team building activities
  • Ample learning and development opportunities to continue growing your career
  • Home office setup stipend
  • Internet and phone allowance
  • Remote first culture
  • Weekly Friday paydays!

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