Key Account Specialist

Summary

Join Doktortakvimi.com, Turkey's leading healthcare platform, as a Key Account Specialist! You will cultivate strong business relationships with hospitals, focusing on long-term partnerships. This role involves regular client visits, needs assessment, solution provision, and managing renewals and upsells. The ideal candidate possesses at least 3 years of corporate customer service experience, strong communication skills, and a results-oriented approach. We offer a unique and enjoyable work culture emphasizing autonomy, employee value, and flexibility. Doktortakvimi is part of the Docplanner Group, one of Europe's largest healthcare technology companies.

Requirements

• At least 3 years of experience in Corporate Customer Service
• Strong attention to detail
• Enjoy working with Excel and reports
• Confidence in planning and organizational skills
• Strong communication, empathy, and persuasion skills
• Previous sales experience
• A creative, energetic, and results-oriented work style
• Open to business travel

Responsibilities

• Building long-term business relationships with corporate clients
• Periodically visiting corporate clients to enhance customer loyalty
• Being aware of client needs and providing high-quality service by offering effective solutions
• Managing renewal and upsell processes

Benefits

• Private health insurance
• Unlimited access to the Ifeel emotional well-being tool
• Free birthday leave to spend a day with your loved ones!
• Work remotely
• Stock option plan after 6 months of working with us
• Every year 3 days of motivation leave
• Performance bonus