Ad Ops Account Specialist

Summary

Join Teikametrics as an Ad Ops Account Manager and optimize advertiser accounts on platforms like Amazon and Walmart. You will collaborate with internal teams, analyze account performance, and implement optimization solutions to meet client KPIs. Responsibilities include managing campaign setup, troubleshooting discrepancies, and creating in-depth reports. This role requires 1-2 years of experience in Amazon/Walmart ad optimization, a bachelor's degree with digital advertising/marketing certifications, and superior communication skills. Teikametrics offers competitive benefits, including remote work flexibility, broadband reimbursement, comprehensive medical insurance, and a crèche benefit.

Requirements

• Have 1-2 years prior experience working on Amazon/ Walmart ad optimization processes
• Bachelor's degree with certifications/specialization in digital advertising/marketing
• Superior verbal and written communication skills
• Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint
• Experience in data analysis, either professional experience or through your education
• Desire to work in a fast-paced, challenging environment
• Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Must be willing to work in shifts to cater to global markets
• Must have managed global clients along with owning individual performance goals
• Passionate about online business, e-commerce and Sales/Onboarding support

Responsibilities

• Collaborate with internal US based Customer Success Managers (CSM) to understand the customer’s advertising KPIs and expectations from the program
• Reviewing every customer account in the portfolio in detail to understand the current level of performance. Manage Campaign set up, optimization and reporting tasks of Search & Display campaigns across Amazon, Walmart platforms (and any new platforms in future)
• Flawless execution of end-to-end account optimization
• Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients’ KPIs
• Monitoring campaign delivery and troubleshoot discrepancies
• Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, and then using this knowledge as a basis for future campaigns
• Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance
• Identifying opportunities to improve our advertising product based on customer feedback, data analysis, and feature gaps with competitive products

Benefits

• Every Teikametrics employee is eligible for company equity
• Remote Work – flexibility to work from home or from our offices + remote working allowance
• Broadband reimbursement
• Group Medical Insurance – Coverage of INR 7,50,000 per annum for a family
• Crèche benefit
• Training and development allowance