Korean Community Manager

Summary

Join Keywords Studios as a Community Manager and become the gaming community's rockstar! This 100% remote, part-time (20 hours/week) role involves engaging players on social media, creating content, and acting as their voice to the development team. You will analyze community interactions, create reports, and suggest initiatives for community growth. The ideal candidate is a native Korean speaker with excellent English (C1 level or higher), 1+ years of experience managing online gaming communities, and outstanding communication skills. Keywords Studios offers a flexible work-life balance, a fun and inclusive company culture, and the opportunity to work on exciting projects with global brands. The role may be open to freelance cooperation or an employment contract depending on location and project needs.

Requirements

• Part time availability, 20h a week
• Native level in Korean and excellent knowledge of English (C1 level or higher)
• 1+ years experience in managing online communities within the gaming space
• Outstanding communication and writing skills to connect with players and team members effectively
• A burning passion for video games and social media, bringing your excitement and love for gaming to every interaction
• Strong understanding and experience across various social media platforms (ideally Korean Twitter, Discord Korean channels, Steam reviews) ensuring seamless community engagement

Responsibilities

• Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued
• Showcase your creativity by crafting engaging content for social media that captivates and excites the gaming community
• Apply your moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment
• Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth
• Embrace your role as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players
• Bring your passion and innovation to the table by proactively suggesting new initiatives to grow and nurture the gaming community
• Work closely with developers, forwarding them important player feedback and issues, to contribute to constant improvements in the gaming experience

Preferred Qualifications

• Experience with Never Cafe - Core Keeper page
• Customer support tickets (Jotform)

Benefits

• Flexibility and a nice work-life balance
• Fun, friendly, diverse and inclusive company culture
• Work on exciting projects with global brands
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint