Lead Architect
WillowTree
Job highlights
Summary
Join WillowTree as the Lead Architect for Fuel iX, a pivotal role in shaping the technology strategy of our AI platform. You will establish design patterns and technology selections to enhance our SaaS product, integrating generative AI solutions with various enterprise systems. This hybrid or remote position (US-based) requires experience in enterprise B2B SaaS product architecture, ensuring scalability, reliability, and security. You will collaborate with cross-functional teams, aligning technical strategies with business goals. The ideal candidate possesses strong communication and leadership skills and a minimum of 10 years of experience in software architecture and/or development, with a focus on SaaS. A competitive salary range of $180,000 - $220,000 USD is offered.
Requirements
- Be driven by curiosity and enthusiasm about building out a platform to enable generative AI adoption, management, and control, for enterprise technology teams
- Believe in autonomy and taking initiative
- Have experience defining the architecture and leading technical design of an enterprise B2B SaaS product, ensuring scalability, reliability, and security
- Have experience ensuring seamless data flow and interoperability across various systems and platforms
- Have experience working closely with product management, engineering, and customer success teams to align technical strategies with business goals
- Have at least a basic knowledge of the generative AI solution landscape
- Have familiarity with CI/CD, Agile techniques for managing work, pairing, mobbing, and shift-left testing
- Have owned the delivery of a complete SaaS that served enterprise users
- Have excellent communication and leadership skills, with the ability to break down complex problems around technology, business processes, user experience and development tasks
- Have 10+ years of experience in software architecture and/or software development with a focus on SaaS
Responsibilities
- Help set the technology strategy and choices that power the Fuel iX AI platform
- Enhance and evolve our industry-leading AI engine
- Establish the design patterns and technology selections that will further enhance our SaaS product
- Ensure seamless data flow and interoperability across various systems and platforms
- Work closely with product management, engineering, and customer success teams to align technical strategies with business goals
- Own the delivery of a complete SaaS that served enterprise users
Preferred Qualifications
- Have experience developing or implementing API gateways, microservices architectures, and/or enterprise application integration solutions
- Have experience architecting, designing, or developing AI-enabled software products
- Have experience in customer experience, contact center, and/or customer self-service bot platforms
Benefits
- Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Charlottesville, VA, Durham, NC, or Columbus, OH
- Work From Anywhere (Remote within US) capacity with travel to clients and WillowTree offices expected
- $180,000 - $220,000 USD
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