Lead Computer Support Specialist

Summary

Join Correlation One as a Lead Instructor: Computer Support Specialist and contribute to shaping the AI economy. This remote role involves delivering high-quality, live, virtual instruction to large groups of diverse learners. You will prepare and lead virtual classroom sessions, collaborate with operations personnel, and contribute to program success. The position requires expertise in computer science, excellent teaching skills, and strong communication abilities. Correlation One offers a supportive learning environment and is committed to equal opportunity employment.

Requirements

• An excellent educator with a passion for teaching and helping others
• Degree in a Computer Science related field and / or industry experience in a computer specialist related role; post-graduate and research work at top institutions are also strong pluses
• Outstanding team and people management skills

Responsibilities

• Prepare and lead virtual classroom sessions for a range of Fellows, which may vary in size from 200 to 8,000+
• Deliver instruction on skills tailored to Learners' needs, including math, verbal reasoning, and technical problem-solving
• Oversee the management of class time Q&A and monitor chat flow, and overall class energy and engagement dynamics
• Collaborate closely with Correlation One operations personnel to ensure smooth program delivery and adherence to schedules
• Be flexible in contributing to classes during weekdays and/or weekends, as program schedules vary
• Assist in lesson design, development, and improvement which may include tracking edits, suggestions, or changes to curriculum as needed
• Interact professionally with Fellows, Correlation One staff, additional contractors, and guest speakers, maintaining a high level of courtesy and respect
• Diligently and adequately prepare for lectures to ensure the delivery of high-quality content
• Be highly responsive and empathetic to Fellows, providing thoughtful answers and assistance throughout the lesson
• Adjust the lesson pace and presentation to meet the needs of diverse Fellows while also maintaining responsibility for timely delivery of the prepared content
• Exhibit an energy, pacing, and ability to make complex topics accessible and maintain strong learner engagement
• Communicate respectfully, recognizing that online or written communication may lack tone
• Maintain extra communicative contact with Correlation One personnel
• Foster a healthy learning environment by maintaining a positive attitude and promoting a culture of learning
• Contribute to course improvement by providing thoughtful and transparent feedback to the Correlation One team

Preferred Qualifications

• Familiarity with the following topics: Computer hardware and software basics
• Familiarity with the following topics: Operating systems
• Familiarity with the following topics: Network – VPN, security, remote access
• Familiarity with the following topics: Cybersecurity – anti-virus
• Familiarity with the following topics: Cloud computing
• Familiarity with the following topics: Future of IT

Benefits

• This role is remote
• The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets