Lead Cloud Support Specialist

Summary

Join Correlation One as a Lead Instructor: Cloud Support Specialist and contribute to shaping the AI economy. This remote role involves delivering high-quality, live, virtual instruction to large groups of diverse learners. You will prepare and lead virtual classroom sessions, collaborate with operations personnel, and contribute to program success. The position requires significant experience in cloud support or related fields, a bachelor's degree, specific certifications, and teaching experience with adult learners. Correlation One offers a competitive compensation package, and the company is committed to equal opportunity and providing reasonable accommodations for individuals with disabilities.

Requirements

• 6-8 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, DevOps, etc
• Bachelor’s degree in Computer Science, Information Technology, Software engineering, Computer engineering, Information systems, Network administration, or Cybersecurity or equivalent professional experience
• Certifications: CompTIA Network+, Linux+, AWS Certified Cloud Practitioner
• Must be an Amazon Authorized Instructor (AAI)
• Teaching experience with adult learners
• A desire to support students in expanding their careers and transitioning into technical roles
• Fluent in English; professional verbal and writing skills

Responsibilities

• Prepare and lead virtual classroom sessions for a range of Fellows, which may vary in size from 200 to 8,000+
• Deliver instruction on skills tailored to Learners' needs, including math, verbal reasoning, and technical problem-solving
• Oversee the management of class time Q&A and monitor chat flow, and overall class energy and engagement dynamics
• Collaborate closely with Correlation One operations personnel to ensure smooth program delivery and adherence to schedules
• Be flexible in contributing to classes during weekdays and/or weekends, as program schedules vary
• Assist in lesson design, development, and improvement which may include tracking edits, suggestions, or changes to curriculum as needed
• Interact professionally with Fellows, Correlation One staff, additional contractors, and guest speakers, maintaining a high level of courtesy and respect
• Diligently and adequately prepare for lectures to ensure the delivery of high-quality content
• Be highly responsive and empathetic to Fellows, providing thoughtful answers and assistance throughout the lesson
• Adjust the lesson pace and presentation to meet the needs of diverse Fellows while also maintaining responsibility for timely delivery of the prepared content
• Exhibit an energy, pacing, and ability to make complex topics accessible and maintain strong learner engagement
• Communicate respectfully, recognizing that online or written communication may lack tone
• Maintain extra communicative contact with Correlation One personnel
• Foster a healthy learning environment by maintaining a positive attitude and promoting a culture of learning
• Contribute to course improvement by providing thoughtful and transparent feedback to the Correlation One team

Benefits

• This role is remote
• The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets