Lead Data Analyst

Summary

Join Facet as a Lead Data Analyst and lead efforts to provide operational and product teams with performance-maximizing insights. You will be part of the Data Science & Analytics team, modeling, understanding, and automating aspects of growth, margin, and retention. Collaborate with teammates and stakeholders to analyze past performance and predict future trends. Strong communication, analytical, and coding skills are essential. You will work with data across all business domains and support leaders from various departments. The ideal candidate enjoys diverse challenges, possesses excellent interpersonal skills, thrives in cross-functional teams, and creatively solves problems.

Requirements

• 6+ years of experience in a business intelligence, analytics, or decision scientist role, with at least 3 years of experience working directly with consumer data on marketing, sales, delivery of service, and retention problems
• Experience with BigQuery, Snowflake, or similar data warehouse solutions
• Proficiency with SQL
• Proficiency with dbt
• Proficiency with Google Sheets
• Proficiency with version control
• Proven ability to work both independently and as part of a team
• Experience collaborating with Analytics Engineers to create modular, highly optimized data models
• Experience collaborating with Data Scientists and Machine Learning Engineers to solve complex predictive problems
• An expert at building rapport and trust with business leaders and cross-functional teammates
• Proficient at investigating and documenting business processes and user flows
• Strong understanding of core consumer tech businesses and the metrics that matter to them, including: LTV, retention, CAC, RAC, ARR, ARPC, margin, NPS, CSAT, and behavioral metrics
• Experience working with data from Salesforce CRM
• Experience working with behavioral data from website and email tracking tools such as Google Analytics, Segment, and Iterable
• Familiar with best practices in secure data handling and customer data privacy

Responsibilities

• Create visibility of Facet operations and product performance: Measuring performance against assumptions is how we learn and improve. As Lead Data Analyst, it will be your responsibility to equip Facet teams with the data they need to see evaluate the performance of their processes and products
• Drive improvement in Facet’s business: You will be responsible for analyzing data to discover ways to improve Facet’s business. You will proactively identify opportunities and prioritize your work to help Facet achieve its business priorities. You will work directly with your teammates across the business to educate them on insights and drive changes in their strategy
• Be a trusted strategic partner: Data Science & Analytics supports all teams at Facet, meaning it’s critical that you build and maintain lines of communication with the teams that are driving metrics. You will embed yourself with these teams, build trust, learn their processes, and use your analytical skills to help them improve
• Data Engineering: We are a newer team at a growing company, and you’ll need to do a lot of your own data engineering. Gather, clean, and preprocess data from various sources, ensuring accuracy and consistency. Collaborate with Analytics Engineering to ensure data workflows result in clean, optimized data models
• Evaluate & Produce Quality: Good code is reviewed code. You will be involved in ensuring your and your teammates’ code is free from errors, bias, and is easy to understand

Preferred Qualifications

• Prior experience in the financial planning industry
• Prior experience in the consumer technology industry
• Proficiency with Python
• Proficiency with Airflow
• Experience building reports in scriptable BI tools like Streamlit or Dash

Benefits

• $150,000 - $180,000 annual salary + bonus determined by the experience, knowledge, skills, and abilities of the applicant
• Equity
• Flexible PTO
• Medical, dental, and vision insurance
• 401(k) with employer match
• Short and long term disability coverage (paid by Facet)
• Life insurance options
• Paid parental leave
• Certification reimbursement program
• Work from anywhere in the US