Lead Data Analyst

Summary

Join Hims & Hers Health, Inc. as a Lead Data Analyst for Operations Analytics and become a strategic leader in leveraging analytics to drive efficiency and innovation. You will own the design and delivery of advanced analytics projects, collaborating with cross-functional teams to uncover insights and deliver actionable recommendations. This role involves mentoring junior analysts, building scalable data platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and partnering with various teams. You will create high-quality dashboards and reports for executive consumption, driving informed decision-making. The position offers a fully remote and collaborative environment, valuing curiosity, growth, and innovation. Hims & Hers is a public company committed to building a diverse and inclusive workforce.

Requirements

• 8-10 years of experience in data engineering, business intelligence, operations, or analytics, with a focus on fulfillment and operational excellence
• Advanced proficiency in SQL, with intermediate-to-advanced experience in R or Python for data analysis and automation
• Hands-on experience with tools like Looker, Google BigQuery, and DBT, with the ability to design scalable analytics solutions
• Exceptional ability to design and execute complex analysis projects, including statistical analysis and process optimization
• Superb written and verbal communication skills, with experience presenting insights and recommendations to senior, cross-functional stakeholders
• Strong ability to contextualize data and insights within the business landscape, effectively communicating findings to both technical and non-technical teammates
• Proven ability to thrive in fast-paced, high-growth, and rapidly changing environments, delivering results under pressure

Responsibilities

• Mentor junior analysts and assist in building a high-performance team of analysts capable of gathering, synthesizing, and analyzing data quickly and accurately
• Design and implement scalable platforms and processes to enable data-driven decisions across multiple business lines, modalities, and treatment types
• Tackle complex problems by determining proper analytical methodologies, deriving actionable insights, and presenting conclusions to cross-functional stakeholders
• Establish and measure key performance indicators (KPIs) that align with throughput and business outcomes, enabling precise performance tracking
• Identify growth and operational optimization opportunities by structuring and executing experiments in collaboration with cross-functional teams; drive knowledge-sharing and adoption of findings across the organization
• Proactively initiate and advocate for bold, high-impact strategic opportunities derived from the team’s analytics work, influencing executive-level decisions
• Leverage internal and external data to uncover growth opportunities, providing actionable, data-driven recommendations for business expansion
• Partner with teams across Data Engineering, Operations, and Finance to define, build, and execute a data-informed business strategy and operational roadmaps
• Lead the creation of high-quality dashboards, reports, and insights tailored for executive-level consumption, driving informed decision-making at all levels

Preferred Qualifications

• Advanced degree (MS) in Mathematics, Statistics, Data Analytics, or a related field
• Familiarity with healthcare data, including compliance with HIPAA/PHI, or experience with two-sided marketplace data
• Demonstrated ability to challenge conventional approaches and drive innovative, high-impact decisions
• Knowledge of operational KPIs and best practices across fulfillment, logistics, supply chain, and customer service
• Proficient understanding of statistical analysis, data science concepts, experimentation and how to implement that knowledge into the functional areas within Operations
• Experience working with DBT and implementing best practices with modeling data

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats