Lead Designer

Summary

Join SupportYourApp as a Lead Designer and lead a creative team, driving branding and corporate identity initiatives. You will oversee creative tasks, develop workflows, review design materials, and plan content production. This role requires 2+ years of experience supervising design teams, proficiency in Adobe Creative Suite, Figma, and Keynote, and excellent communication skills. We offer a fully remote work opportunity, paid training, bonuses, and a supportive environment focused on your growth. SupportYourApp is a global leader in outsourced customer support, operating in over 30 countries and speaking over 60 languages.

Requirements

• 2+ years of proven experience in supervising and developing design teams
• Strong reporting skills, with the ability to analyze metrics and compile comprehensive reports
• Proficiency in Adobe Creative Suite, Figma and Keynote
• Experience with photo/video production and merchandise management
• Expertise in branding, corporate identity, and creative strategy development
• Excellent communication and interpersonal skills for one-on-one and team meetings
• Attention to detail in reviewing materials and ensuring compliance with brand standards
• Ability to streamline and optimize processes for operational efficiency
• Fluency in both spoken and written English

Responsibilities

• Conduct one-on-one meetings to provide feedback, evaluate team performance, and support personal and professional growth
• Oversee creative tasks in Asana, ensuring deadlines and quality standards are met
• Develop and refine operational workflows for improved efficiency
• Lead branding and corporate identity initiatives
• Review and approve graphic and web design materials for compliance with brand standards
• Plan and oversee the production of photo, video, and social media content
• Facilitate the onboarding process for new team members
• Identify and resolve security vulnerabilities in creative department tasks

Benefits

• Business hours
• Opportunity to work fully remotely
• Creative and unique art offices
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Mind-blowing corporate events and social activities
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development