Product Design Lead

Summary

Join Airwallex as a Design Lead to manage and empower a design team responsible for a critical company division. Collaborate with product managers to define design requirements, develop project plans, manage timelines, and conduct retrospectives. Lead end-to-end user experience design across various platforms. Mentor and provide feedback to team members, fostering their growth. Develop in-depth domain knowledge of spend management. The ideal candidate will have 6+ years of UX/Product design experience, 2+ years of leadership experience, a strong portfolio, and proficiency in UX methods. Airwallex offers a hybrid in-office/remote work environment.

Requirements

• Experience: Minimum 6 years as a UX/Product designer with expertise in desktop web, mobile web, and native app experiences
• Leadership: Demonstrated success in managing and mentoring designers (2+ years)
• Portfolio: Strong work demonstrating complex systems, multi-channel user journeys, and intricate object relationships
• Skills: Proficiency in UX methods (generative research, information architecture, interaction design, user testing) and system-level thinking
• Communication: Excellent communicator capable of articulating design rationale to technical and non-technical stakeholders
• Project Management: Proven track record of project management and delivery in fast-paced environments
• Adaptability: Thrives in startup environments with ambiguous project scopes

Responsibilities

• Collaborate with product managers to define and scope design requirements for upcoming projects
• Develop lean design project plans to identify challenges, estimate effort, and ensure that there's time for all needed phases of high quality design work, like research, brainstorming, and user testing
• Manage project timelines and performance to ensure high-quality, timely deliverables
• Conduct retrospectives to optimize team performance continuously
• Work closely with engineers and engineering leaders to make sure they are involved in critical moments of the design process, then ensure a smooth handoff
• Research, understand, and advocate for user needs in all stages of product development
• Partner with cross-functional teams (product managers, engineers, design system team) to explore and deliver innovative design solutions
• Lead end-to-end user experience design across desktop, mobile web, and apps
• Collaborate hands-on with your designers throughout their projects, contributing your expertise in UX methodologies to every aspect of their work
• Develop in-depth domain knowledge of spend management in order to see the big picture and unite the work your team is doing
• Lead a team of product designers and provide mentorship to help them grow their skills
• Provide concrete, actionable feedback to your team members, helping them navigate stakeholder feedback to achieve the highest quality results
• Support growth in their craft through coaching

Preferred Qualifications

• Experience in the financial industry
• Degree in Design, HCI, or related field

Benefits

We work in in-office/remote hybrid