Remote Lead Engineer

Summary

Join BELLA+CANVAS, the largest manufacturer of premium wholesale apparel in North America, as a Human Capital Management (HCM) expert. The ideal candidate will have a deep technical understanding of HCM and lead teams to drive system changes that help our HR business operate.

Requirements

• Bachelor’s Degree in Computer Science
• 7+ years of experience in an Information Technology job with Architecture, Design, Development, Deployment, and operations experience
• Experience with implementation and support of HR systems such as Workday, SAP SuccessFactors
• System configuration experience in Core HR, Talent, Recruitment, Onboarding and Offboarding, Career Site Builder, Performance & Goal Management and Compensation
• Data Mapping or Solution Design experience with Integration platforms
• Experience in ABAP, XML, HTML, API, CSS, Groovy Script, Java Script
• Demonstrates excellent communication skills with regards to identifying problems and distilling complex topics into simple frameworks that a non-technical audience can understand
• Good working knowledge of Technology Project Management concepts such as Agile SCRUM and Waterfall
• Working knowledge of Service-Oriented Architecture (SOA) design and service management practices
• Ability to leverage business knowledge, sound judgment, and resourcefulness to determine the appropriate course of action in challenging, ambiguous situations
• Ability to engage with and present ideas to senior leadership
• Ability to negotiate and manage conflict to resolve problems
• Customer-focused, seeking constantly to understand the problems being faced and the solutions that may work best from the customer's point of view (internal and external customers)
• Demonstrates technical curiosity in order to keep up with technology trends and changes, grow their own technical competency, and expand beyond their existing skills

Responsibilities

• Stay up to date on technology trends
• Facilitate and document user requirements
• Create, update and govern data mapping documentation for global HR system integrations
• Define and document integration designs to a third party or internal systems
• Identify system impact as a result of changes, estimate time and effort to make system changes
• Manage system changes from development to deployment
• Plan and schedule system changes in accordance to a global change calendar
• Manage integration testing cycles between developers, vendors, and business partners
• Assist in executing, analyzing or triaging results of integration tests
• Triage issues across the HR system technologies and Integration platforms
• Perform root cause analysis and implement or coordinate fixes being completed by other teams as required
• Provides key input to facilitate the decision-making process
• Coordinate activities across multiple stakeholders in multiple regions
• Manage implementation of third party certificates such as Secure Socket Layer (SSL) and Single Sign-on (SSO)
• Manage external vendors to deliver appropriate technical system support and deliver on service level agreements (SLAs)
• Manage incidents and request tickets in the ServiceNow system
• Create reports to track status as needed
• Translate business requirements into high quality functional and technical documentation that define system changes such as configurations, custom code changes, programs, reports, or forms
• Leading and participating in continuous improvement activities that improve the performance of our systems and team