Aledade, Inc. is hiring a
Lead Experience Researcher

Summary

The Lead Experience Researcher is a key member of Aledade's XDR team, focusing on understanding the needs of patients and medical practice staff in primary care settings. The role involves developing and managing a research roadmap, conducting user research activities, communicating findings effectively, collaborating with other designers & researchers, and meeting minimum qualifications such as 8+ years of professional experience and a Bachelor's degree.

Requirements

• 8+ years of professional experience in user experience research, product research, usability testing, fieldwork or something similar
• Possess a Bachelor's degree (or equivalent experience) in human-computer interaction, ethnography, psychology, or a related field

Responsibilities

• Develop and manage a comprehensive research roadmap across multiple features connected to a broad product offering, in alignment with product goals and business needs
• Expertly conduct foundational and evaluative user research activities
• Analyze and synthesize data to uncover actionable insights
• Communicate with impact by turning complex research findings into compelling stories, reports and presentations that resonate with stakeholders, executives, and product teams to influence design and product decisions
• Collaborate with the other designers & researchers in the XDR practice to elevate human-centered design thinking and build team intuition about internal and external users

Preferred Qualifications

• Master’s Degree
• Advanced quantitative research expertise
• Experience working in complex and or highly regulated industries such as healthcare

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners
• Robust time off plan (21 days of PTO in your first year, 2 Paid Volunteer Days & 11 paid holidays)
• 12 weeks paid Parental Leave for all new parents
• 6 weeks paid sabbatical after 6 years of service
• Educational Assistant Program & Clinical Employee Reimbursement Program
• 401(K) with up to 4% match
• Stock options