BigCommerce is hiring a
Lead Product Designer

Summary

Join BigCommerce as a Lead Product Designer on Catalog and International / Multi-Geo to cultivate an understanding of customer problems and craft experiences that will enable our merchants and their businesses to flourish and grow.

Requirements

• 7+ years experience working as a product designer on a product team shipping successful products
• Demonstrated execution of end-to-end design process from discovery to delivery, with a portfolio of work showcasing visual design, interaction design and strategic thinking
• Experience working on developer facing products or enterprise platforms / applications
• Ability to manage working on several concurrent projects with remote teams
• Experience working with engineering teams in a Scrum or Agile framework
• Proficiency creating thoughtful, scalable design systems
• Advanced skills in design tools like Figma
• Excellent English verbal and written communication skills
• Ecommerce experience is ideal, but not required
• Degree in Human Computer Interaction, Information Design, Communication Design, or a related design or behavioral science discipline, or equivalent experience

Responsibilities

• Work with product managers and engineers to identify product direction, feature sets and behaviors for your product area
• Develop a keen understanding of the merchant interaction with adding and managing product data to the catalog, opportunities and challenges with selling to different geographies, gaps in the shopper experience, competitor solutions, and trends in e-commerce
• Incorporate user-based research practices throughout the design / development process to ensure our product meets market, user, and design quality-markers
• Advocate for the most important usability issues, provide designs, and guide the team to develop the most intuitive approach
• Create flows, sketches, prototypes, wireframes, and high-fidelity mockups to communicate concepts, solicit feedback, and validate solutions; facilitate an aligned vision among your team and stakeholders
• Determine appropriate usage and evolution of patterns, ensuring our solutions are consistent, familiar, and understood across the platform
• Work with design leadership to inform and improve processes, tooling, and culture
• As a design leader you will solve business objectives, shape design team culture, help mature the design practice and drive customer value
• Provide consultation to Product and Engineering managers on best practices for partnering with design
• Provide constructive feedback, guidance and mentorship to fellow designers
• Lead by example - do great work and share what you’ve done with others at BigCommerce

Benefits

• Design solutions that will be used by thousands of partners and will benefit hundreds of thousands of users
• Collaborate with local and international teams
• Learn from a talented team of seasoned professionals
• Be a part of a fast-growing company
• Flexible working hours
• Competitive salary and benefits