Lead Product Designer

Summary

Join iHerb, a leading global e-commerce company, as a Lead Product Designer to enhance the catalog experience for our global platform. You will lead design processes, conduct user research, create user-centered designs, collaborate with cross-functional teams, and mentor junior designers. This US-based remote role, preferably in the Pacific time zone, requires a Bachelor's or Master's degree in a related field and 6+ years of UX/UI design experience in e-commerce. You will champion a consistent design language, ensuring global usability and accessibility. iHerb offers competitive compensation, benefits including health insurance, retirement plan (401k), paid time off, and potential stock units and bonuses.

Requirements

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field
• 6+ years of professional experience in UX/UI design, with experience designing e-commerce experiences
• Very strong, modern UI skills
• Expert-level proficiency in Figma, and other design tools such as Adobe Creative Suite
• Strong experience utilizing design systems to build and update screens
• Solid understanding of user-centered design principles and methodologies
• Proven track record of delivering successful design projects that meet business goals and user needs
• Experience working collaboratively with cross-functional teams, including product managers, engineers, and researchers
• Strong communication and presentation skills, with the ability to articulate design concepts and decisions to stakeholders
• Familiarity with front-end development principles and an understanding of technical feasibility and limitations
• Experience with user research methodologies, usability testing, and data-driven design
• A portfolio showcasing your previous UX and UI design work, including shopping or e-commerce related projects
• Knowledge of accessibility standards and best practices

Responsibilities

• Lead end-to-end design processes for multiple projects within the catalog experience, from initial concept, through stakeholder presentation, to final implementation
• Conduct user research to understand user behaviors, needs, and pain points related to shopping, and translate these insights into actionable design solutions
• Create user-centered designs, including wireframes, prototypes, and mockups, that effectively communicate interaction and design ideas, business goals and technical constraints
• Work closely with engineers to ensure seamless implementation of design concepts, providing necessary design assets and guidance throughout the development cycle
• Conduct usability testing and iterate on designs based on user feedback and data-driven insights
• Champion a cohesive and consistent design language for shopping-related components across the platform, considering global usability and accessibility standards
• Mentor and provide guidance to junior designers, fostering a culture of continuous learning and growth within the design team
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX and e-commerce to drive innovation

Benefits

• Medical, dental, vision, and basic life insurance programs
• 401(k) plan
• Time Off
• Paid Sick Leave
• Paid holidays
• Restrict Stock Units
• Annual bonuses