Lead Product Designer

Summary

Join Pair Team as their Lead Designer and play a pivotal role in enhancing healthcare access for underserved communities. You will spearhead the design roadmap, champion the product experience, and collaborate with various teams to create innovative solutions. This fully remote position reports to the Head of Product and offers a competitive salary and benefits package. You will work on mission-critical products that directly impact the company's direction and contribute to improving patient care. The ideal candidate possesses extensive experience in product design, particularly within early-stage startups, and a passion for serving individuals with complex needs. Pair Team values integrity, embracing challenges, and a commitment to making a positive impact.

Requirements

• 7+ years of experience in product design
• 3+ years of experience with an early- or mid-stage startup
• Building products where the end users are operations team members
• Strong collaboration skills with thought partners from engineering, product management, data science, and operations
• Experience conducting qualitative research (customer interviews) and quantitative analysis to make product decisions
• Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
• Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
• Ownership mindset – own driving results for the mission, business, and customer experience

Responsibilities

• Lead the UI and UX across Pair Team’s entire product experience
• Paint the vision for the evolution of the product experience in partnership with product leadership and CEO
• Drive experience exploration for mission critical projects
• Work directly with clinicians, mental health specialists, community health workers, and non-profit partners to design best-in-class workflows for whole-person patient care
• Work alongside our AI team to establish novel patterns on how the latest LLM technology can build a higher quality, more efficient care delivery system
• Collaborate with thought partners in engineering, product management, data science, and operations to discover and execute on new product opportunities
• Set the tone for the design team as our Lead Product Designer

Preferred Qualifications

Experience with products that automate or streamline complex workflows, or experience with a digital health startup

Benefits

• Competitive salary: $180,000 - $200,000 (DOE)
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• $50 employer contribution to active HSA accounts
• 401k through Guideline
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!