Lead Product Manager - AI

Summary

Join Mark43 as a Lead Product Manager for our Records Management System (RMS) product line! You will drive product development from inception to launch, working with a team focused on creating simple, delightful user experiences for public safety. This role requires a deep understanding of customer needs and strong collaboration with various teams. You will leverage data-driven decision-making to guide product strategy and execution, presenting updates regularly to both internal and external stakeholders. The ideal candidate possesses extensive experience in product management, particularly with complex enterprise products, and a proven ability to ship successful products. Mark43 offers a collaborative environment focused on building mission-critical software and supporting public safety.

Requirements

• Strong alignment with our mission
• 8-10 years experience working in product, with 4+ years as a product leader
• 6+ years managing a complex enterprise product
• Travel up to 20%
• Ability to learn quickly and become an expert within the company on our RMS and on the RMS market
• Demonstrated experience shipping multiple products from start to finish, concept to launch
• Well-rounded business, design, and tech acumen which enable productive discussions with customers, sales, designers, and engineers
• Ability to see the simplest path through a complex workflow
• Experience channeling the points-of-view of a wide range of stakeholders
• Proven experience using data to drive decision making
• Experience building internal training and onboarding for new PMs
• Very comfortable using agile/kanban or similar methodologies to approach your work

Responsibilities

• Develop a deep understanding of our customers' needs through customer interactions, market research, user feedback, and competitive analysis
• Partner with customers, sales, design and engineering, customer success, and delivery to define, own, and execute the RMS product roadmap
• Introduce AI-driven features to enhance report writing and streamline data entry processes
• Improve processes to drive efficiency and foster collaboration with other teams
• Communicate product priorities across the organization using data-driven decision making
• Create and own team-wide goals and metrics around feature launches, success outcomes, and iterating based on results
• Present company-wide and customer-facing product updates on a regular basis
• Partner with marketing on go-to-market strategy and sales enablement
• Align RMS investments with company growth targets, launch enablement, and customer retention goals, all of which will enable the company to dominate the RMS market

Preferred Qualifications

Applicants must be authorized to work for any employer in the country in which the role is being hired