Lead Product Manager

Summary

Join Acronis as a Lead Product Manager - Growth and drive partner acquisition, engagement, and retention for our platform designed for Managed Service Providers (MSPs). This key role focuses on accelerating the growth of our MSP product offerings. You will identify growth opportunities, run data-driven experiments, and drive cross-functional teams to optimize the partner and customer experience. The ideal candidate possesses hands-on B2B product management experience, focusing on growth strategies within a subscription-based, enterprise environment. You will be instrumental in scaling our MSP platform and fueling business growth. This position requires strong collaboration, communication, and data analysis skills. Acronis offers a flexible work environment and various benefits.

Requirements

• 5+ years as a B2B Product Manager, ideally in SaaS, MSPs, or IT services
• Proven track record driving growth in subscription-based B2B models, with familiarity in MSP operations and challenges
• Strong grasp of B2B growth metrics (CAC, LTV, MRR, churn) and experience using tools like Google Analytics and Salesforce; SQL knowledge is a bonus
• Skilled in leveraging customer feedback and data to inform product decisions and prioritize impactful initiatives
• Exceptional communicator and team leader, experienced in aligning cross-functional teams on growth goals
• Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience)
• Proficient level of written and verbal communication in English

Responsibilities

• Develop and implement strategies to drive adoption, retention, and platform usage among MSPs through customer acquisition, partner success, and feature adoption
• Design targeted initiatives to attract new MSPs, streamline onboarding, and collaborate with marketing for impactful campaigns
• Enhance customer LTV via engagement, education, upselling, and cross-selling opportunities tailored for MSP clients
• Conduct data-driven tests (e.g., feature rollouts, pricing models) and optimize platform performance using analytics
• Monitor key metrics like CAC, churn, adoption rates, and MRR to guide decisions
• Partner with engineering, sales, and customer success teams to ensure alignment and deliver value to MSPs
• Leverage MSP feedback to refine the roadmap and prioritize impactful features
• Stay updated on trends and competitors to identify opportunities and strengthen product positioning
• Create and prioritize a growth-oriented product roadmap aligned with business goals

Benefits

• Flexible hybrid and remote working models
• Generous time off policy
• Private medical benefits and meal tickets
• Professional development programs
• 7Card Gym Subscription
• Employee recognition and referral bonus programs